Privacy Policy
Effective Date: September 4, 2026
Last Updated: September 4, 2026
1. Introduction
Welcome to Sharecab ("we," "our," "us," or "Company"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Sharecab (the "App"), available on iOS and Android platforms.
By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
This Privacy Policy applies to all users of the App, regardless of geographic location, and has been designed to comply with privacy laws and regulations globally, including but not limited to the General Data Protection Regulation (GDPR) applicable in the European Economic Area, the California Consumer Privacy Act (CCPA), the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the Privacy Act 1988 in Australia, and other applicable data protection laws worldwide.
2. Information We Collect
We collect information that you provide directly to us when you use our App. The types of personal information we collect include:
2.1 Personal Information You Provide
When you register for an account or use our App, we collect the following personal information:
- Name: Your full name or the name you choose to provide for identification purposes within the App.
- Email Address: Your email address for account creation, communication, authentication, and service-related notifications.
2.2 Information Collected Automatically
When you access and use the App, certain technical and usage information may be collected automatically, including:
- Device Information: Information about your mobile device, including device type, operating system version, unique device identifiers, mobile network information, and device settings.
- Usage Data: Information about how you use the App, including access times, pages viewed, app features used, and the actions you take within the App.
- Log Data: Technical information that may include your device's Internet Protocol (IP) address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Crash Reports and Performance Data: Information about App crashes, bugs, and performance issues to help us improve the stability and functionality of the App.
2.3 Information We Do Not Collect
We want to be transparent about what we do not collect. We do not collect:
- Precise geolocation data or GPS coordinates
- Financial information or payment card details
- Social Security numbers or other government-issued identification numbers
- Biometric data
- Health or medical information
- Information about your contacts or address book
- Photos, videos, or other media from your device without your explicit permission
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1 To Provide and Maintain Our Service
- Creating and managing your user account
- Authenticating your identity when you log in
- Enabling core functionality of the App
- Processing your requests and transactions within the App
- Providing customer support and responding to your inquiries
- Troubleshooting technical issues and maintaining App functionality
3.2 To Communicate With You
- Sending you service-related announcements and updates
- Responding to your questions, comments, and feedback
- Providing you with important information about changes to our terms, conditions, and policies
- Notifying you about features, special offers, or other information we believe may interest you (with your consent where required)
- Conducting surveys and questionnaires to improve our services
3.3 To Improve Our App
- Analyzing usage patterns and trends to enhance user experience
- Developing new features, products, and services
- Conducting research and analytics to understand how users interact with the App
- Testing new features and functionality
- Identifying and fixing bugs, errors, and technical issues
3.4 For Security and Legal Compliance
- Protecting against, identifying, and preventing fraud and other illegal activities
- Enforcing our Terms of Service and other legal agreements
- Complying with applicable laws, regulations, and legal processes
- Responding to lawful requests from public and government authorities
- Protecting the rights, property, and safety of Sharecab, our users, and the public
- Investigating and addressing security incidents or potential threats
3.5 With Your Consent
We may use your information for other purposes with your explicit consent, which you may withdraw at any time.
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area, United Kingdom, and Switzerland, we process your personal information based on the following legal grounds:
- Consent: We process your personal information when you have given us explicit consent to do so for specific purposes. You have the right to withdraw your consent at any time.
- Contract Performance: We process your personal information to fulfill our contractual obligations to you when you create an account and use our App.
- Legitimate Interests: We may process your personal information based on our legitimate interests, such as improving our services, ensuring security, preventing fraud, and conducting business analytics, provided these interests are not overridden by your data protection rights.
- Legal Obligation: We may process your personal information to comply with legal obligations, such as responding to legal processes or regulatory requirements.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We do not use third-party services for analytics, advertising, or other purposes at this time. However, we may share your information in the following limited circumstances:
5.1 Service Providers
We may engage trusted third-party service providers to perform functions and provide services on our behalf, such as hosting, data storage, technical maintenance, and customer support. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5.2 Business Transfers
If Sharecab is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice within the App of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
5.3 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. This includes:
- Complying with legal processes such as court orders, subpoenas, or search warrants
- Responding to lawful requests from government authorities
- Enforcing our Terms of Service and other agreements
- Protecting the rights, property, or safety of Sharecab, our users, or others
- Investigating potential violations of our policies or applicable laws
5.4 With Your Consent
We may share your personal information with third parties when you have given us explicit permission to do so.
5.5 Aggregated or Anonymized Data
We may share aggregated or anonymized information that cannot reasonably be used to identify you. This information may be used for research, analytics, marketing, or other business purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6.1 Active Accounts
We will retain your personal information for as long as your account is active or as needed to provide you with our services.
6.2 Account Deletion
If you request deletion of your account, we will delete or anonymize your personal information within a reasonable timeframe, typically within thirty (30) days, unless we are required by law to retain certain information. Some information may be retained in backup systems for a limited period of time.
6.3 Legal Obligations
We may retain your personal information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes such as fraud prevention and security.
6.4 Retention Criteria
When determining the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal information
- The purposes for which we process the information
- Whether we can achieve those purposes through other means
- Applicable legal, regulatory, tax, accounting, or other requirements
- The potential risk of harm from unauthorized use or disclosure
7. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
7.1 Security Measures
Our security measures include:
- Encryption of data in transit using industry-standard SSL/TLS protocols
- Encryption of sensitive data at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms to limit access to personal information
- Employee training on data protection and security practices
- Incident response procedures to address potential data breaches
- Regular monitoring and logging of system activities
7.2 Limitations
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
7.3 Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant supervisory authorities in accordance with applicable laws, typically within seventy-two (72) hours of becoming aware of the breach.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
8.1 General Rights
You may have the following rights:
- Access: The right to request access to the personal information we hold about you and receive a copy of such information.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.
- Objection: The right to object to our processing of your personal information under certain circumstances.
- Restriction: The right to request restriction of processing of your personal information in certain situations.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
8.2 European Economic Area (EEA) Rights
If you are located in the EEA, United Kingdom, or Switzerland, you have additional rights under the GDPR, including:
- The right to lodge a complaint with a supervisory authority
- The right not to be subject to automated decision-making, including profiling
- The right to receive clear information about our data processing activities
8.3 California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information (note: we do not sell personal information)
- The right to non-discrimination for exercising your CCPA rights
8.4 Other Jurisdictions
If you are located in other jurisdictions with applicable privacy laws, such as Canada, Australia, Brazil, or other countries with data protection legislation, you may have similar rights under those laws. We will comply with all applicable privacy laws in your jurisdiction.
8.5 Exercising Your Rights
To exercise any of these rights, please contact us at ddulguun106@gmail.com. We will respond to your request within the timeframe required by applicable law, typically within thirty (30) days. We may need to verify your identity before processing your request. There is no fee for exercising your rights, unless your request is clearly unfounded, repetitive, or excessive, in which case we may charge a reasonable administrative fee.
9. Children's Privacy
Our App is not intended for children under the age of thirteen (13) years, or sixteen (16) years in the European Economic Area, or the applicable age of digital consent in other jurisdictions. We do not knowingly collect personal information from children under these ages.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at ddulguun106@gmail.com. If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information as soon as possible.
Parents and guardians are responsible for monitoring their children's use of the App and ensuring compliance with this Privacy Policy.
10. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
10.1 Safeguards
When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information, which may include:
- Standard contractual clauses approved by the European Commission or other relevant authorities
- Adequacy decisions recognizing that certain countries provide adequate data protection
- Binding corporate rules for transfers within corporate groups
- Your explicit consent for specific transfers
- Other legally recognized transfer mechanisms
10.2 European Economic Area Transfers
If you are located in the EEA, United Kingdom, or Switzerland, we will only transfer your personal information outside of these regions in compliance with applicable data protection laws, ensuring appropriate safeguards are in place.
11. Third-Party Links and Services
Our App may contain links to third-party websites, services, or resources that are not owned or controlled by Sharecab. This Privacy Policy does not apply to these third-party services.
We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.
We do not endorse, screen, or approve third-party services, and your use of such services is at your own risk.
12. Do Not Track Signals
Some web browsers and mobile devices have a "Do Not Track" feature that signals to websites and mobile apps that you do not want to have your online activities tracked. Currently, there is no uniform standard for recognizing and responding to Do Not Track signals.
At this time, we do not respond to Do Not Track signals. However, we do not track users across third-party websites or apps to provide targeted advertising, as we do not use third-party advertising services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
13.1 Notification of Changes
If we make material changes to this Privacy Policy that significantly affect your rights or how we process your personal information, we will notify you by:
- Sending an email notification to the email address associated with your account
- Displaying a prominent notice within the App
- Requesting your consent where required by applicable law
13.2 Your Acceptance
Your continued use of the App after we publish or send notice of changes to this Privacy Policy means that you consent to the updated Privacy Policy. If you do not agree to the changes, you must stop using the App and may request deletion of your account.
13.3 Review Regularly
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
14. California "Shine the Light" Law
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
15. Nevada Privacy Rights
Nevada residents have the right to opt-out of the sale of certain covered information collected by website operators. We do not sell your covered information as defined under Nevada law. If you are a Nevada resident and have questions about our data practices, please contact us at ddulguun106@gmail.com.
16. Australian Privacy Principles
For users in Australia, we comply with the Australian Privacy Principles contained in the Privacy Act 1988. You have rights to access and correct your personal information, and to make a complaint about our handling of your personal information. If you wish to make a complaint, please contact us first so we can attempt to resolve the issue. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.
17. Canadian Privacy Rights
For users in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You have the right to access your personal information, request corrections, and file complaints with the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
18. Data Protection Officer
While we may not be required to appoint a Data Protection Officer under applicable law, we take data protection seriously. For any questions or concerns about our data protection practices, please contact us at ddulguun106@gmail.com.
19. Cookies and Tracking Technologies
Our App may use cookies and similar tracking technologies to enhance functionality and user experience.
19.1 What Are Cookies
Cookies are small data files stored on your device that help us recognize you and remember your preferences. Similar technologies include web beacons, pixels, and local storage.
19.2 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the App to function properly and cannot be disabled. They enable core functionality such as security, authentication, and maintaining user sessions.
- Performance Cookies: These cookies help us understand how users interact with the App by collecting anonymous usage information to improve performance and user experience.
- Functionality Cookies: These cookies remember your preferences and settings to provide enhanced features and personalized experiences.
19.3 Managing Cookies
You can control and manage cookies through your device settings. However, disabling certain cookies may affect the functionality of the App. Please note that we do not use cookies for advertising purposes.
20. Automated Decision-Making
We do not use automated decision-making processes, including profiling, that produce legal effects or significantly affect you without human intervention. Any processing of your personal information involves human oversight and review.
21. Marketing Communications
We may send you marketing communications about our services, features, and updates if you have consented to receive such communications or where permitted by applicable law.
21.1 Opt-Out
You can opt-out of receiving marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Adjusting your communication preferences in your account settings
- Contacting us at ddulguun106@gmail.com
Please note that even if you opt-out of marketing communications, we may still send you transactional and service-related messages that are necessary for the operation of your account and the App.
22. Account Information and Settings
You are responsible for maintaining the accuracy of the information you submit to us, including your account information. You may review, update, or correct your account information at any time by logging into your account or contacting us.
22.1 Account Deletion
You may request deletion of your account at any time by contacting us at ddulguun106@gmail.com. Upon receiving your request, we will delete or anonymize your personal information within a reasonable timeframe, subject to legal obligations to retain certain information.
22.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to or use of your account.
23. Business Transitions
In the event that Sharecab undergoes a business transition, such as a merger, acquisition, bankruptcy, or sale of all or a portion of its assets, your personal information may be among the assets transferred. You acknowledge and consent that such transfers may occur and that any acquirer of Sharecab or its assets may continue to use your personal information as set forth in this Privacy Policy.
We will notify you via email and/or prominent notice within the App at least thirty (30) days before your personal information becomes subject to a different privacy policy. You will have the opportunity to delete your account before the transfer if you do not agree to the new policy.
24. Supervisory Authority
If you are located in the European Economic Area, United Kingdom, Switzerland, or other jurisdictions with data protection authorities, you have the right to lodge a complaint with your local supervisory authority if you believe we have violated your privacy rights or applicable data protection laws.
However, we encourage you to contact us first at ddulguun106@gmail.com so that we can address your concerns and attempt to resolve any issues before you approach a supervisory authority.
25. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Sharecab
Email: ddulguun106@gmail.com
We will respond to your inquiry as promptly as possible, typically within thirty (30) days or as required by applicable law. When contacting us, please provide sufficient information to allow us to verify your identity and process your request.
26. Language and Interpretation
This Privacy Policy is written in English. If we provide a translation of this Privacy Policy into another language, the English version will control in the event of any conflict or discrepancy.
27. Severability
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid, illegal, or unenforceable provision will be replaced with a valid, legal, and enforceable provision that most closely matches the intent of the original provision.
28. Waiver
Our failure to enforce any right or provision of this Privacy Policy will not be considered a waiver of those rights. Any waiver of any provision of this Privacy Policy will be effective only if in writing and signed by an authorized representative of Sharecab.
29. Entire Agreement
This Privacy Policy, together with our Terms of Service and any other legal notices or agreements published by us within the App, constitutes the entire agreement between you and Sharecab regarding the collection, use, and disclosure of your personal information.
30. Your Acceptance of These Terms
By using the App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the App. Your continued use of the App following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
31. Additional Information for Specific Jurisdictions
31.1 Brazil (LGPD)
For users in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD). You have the right to confirmation of the existence of processing, access to your data, correction of incomplete or inaccurate data, anonymization or deletion of unnecessary or excessive data, portability of your data, information about sharing, and the right to withdraw consent. You may also file complaints with the Autoridade Nacional de Proteção de Dados (ANPD).
31.2 Japan
For users in Japan, we comply with the Act on the Protection of Personal Information (APPI). We will handle your personal information in accordance with Japanese privacy laws and regulations. You have the right to request disclosure, correction, suspension of use, and deletion of your personal information.
31.3 South Korea
For users in South Korea, we comply with the Personal Information Protection Act (PIPA). You have the right to access, correct, delete, and suspend the processing of your personal information. You may also file complaints with the Personal Information Protection Commission.
31.4 Singapore
For users in Singapore, we comply with the Personal Data Protection Act (PDPA). We will only collect, use, and disclose your personal data with your consent and for reasonable purposes. You have the right to access and correct your personal data and to withdraw consent for its collection, use, and disclosure.
31.5 Hong Kong
For users in Hong Kong, we comply with the Personal Data (Privacy) Ordinance (PDPO). You have the right to access and correct your personal data. We will handle your personal data in accordance with the data protection principles set out in the PDPO.
31.6 India
For users in India, we will comply with applicable Indian privacy laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We implement reasonable security practices to protect your personal information.
31.7 South Africa
For users in South Africa, we comply with the Protection of Personal Information Act (POPIA). You have the right to access, correct, and delete your personal information. You may file complaints with the Information Regulator.
32. Accessibility
We are committed to ensuring that our Privacy Policy is accessible to all users. If you have difficulty accessing or understanding any part of this Privacy Policy due to a disability, please contact us at ddulguun106@gmail.com, and we will work with you to provide the information in an alternative format.
33. Dispute Resolution
We are committed to resolving any complaints or disputes regarding our privacy practices. If you have a complaint, please contact us first at ddulguun106@gmail.com. We will investigate and attempt to resolve your complaint promptly and in accordance with applicable law.
If we cannot resolve your complaint to your satisfaction, you may have the right to refer the matter to your local data protection authority, consumer protection agency, or other relevant regulatory body, depending on your jurisdiction.
34. Conclusion
Your privacy is important to us, and we are committed to protecting your personal information and being transparent about our data practices. We encourage you to read this Privacy Policy carefully and contact us if you have any questions or concerns.
By using Sharecab, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Thank you for trusting Sharecab with your personal information.